Between 2016-2018, Margarita traveled to the Middle East, Asia, and Eastern Europe to perform Health Policy Analysis of countries ranging from UAE to Singapore to Germany. Though she was in healthcare since the late 90s, she was shocked just how different and complicated the US healthcare system really was, especially in the field of Mental Health. It is heavily regulated with policies that don't serve everyone and don't see the patient as a consumer. So, in 2018 after 20 years in healthcare operations, international training, Healthcare MBA, fluency in insurance terminology, and regulatory compliance, she launched MK Medical Solutions, LLC, with one mission, to provide clarity in changing healthcare with a vision helping health care professionals design a modern patient-centric experience that funnels to benefit all healthcare stakeholders by reducing cost, decreasing burnout, and contributing to a health system that works for all. Until COVID amplified the game.
Within the first few months of 2020, it was evident that our health care system was in real trouble. And, thanks to COVID, we're on the brink of the greatest mental health crisis in modern history. Thankfully, federal and state-issued executive orders made it possible for healthcare and mental wellness professionals to reach patients across state lines through temporary licensure, registration, and certifications. Unfortunately, no other field in the USA has as much variance in policy as mental health, making navigation of requirements and health care policies incredibly cumbersome. A provider may be an LMHC in NY, but an LPCC in CA, LIMHP in NE, LCMHCs in NC, and so on. Further, Marriage and Family Therapists and Mental Health Counselors are not reimbursed by Medicare, while a whopping 3,995 or 7.2% of Psychiatrists opted out of Medicare in 2020.
Winston Churchill said, "Never let a good crisis go to waste". For Margarita, the quote holds a special meaning because COVID took her father. As a result, she uses her father's memory to simplify and humanize health care policy.
Thanks to her therapist in another state, she was able to start healing through the wonders of a modernized healthcare experience.
COVID changed the game. It exposed our inefficiencies in healthcare with regard to cost, access, policy, and workflow. We now see that there's a great need for improvement. Patients are not seen as consumers, while the EHR and health insurance companies add significant administrative burnout to the providers and their support staff. That's where we come in. We get it and we work to fix it because we too have been burned out by healthcare both as providers and as patients. That's why we use our experience to help you design a modern healthcare experience that leverages technology to reduce cost, eliminate administrative burnout and help the health system work better for everyone. We provide clarity in changing healthcare by simplifying and humanizing healthcare so that you can do the work you love.
Margarita strongly believes in the strength of empowering women in leadership excellence and helping them thrive. That's why for over 5 years, she has served on the Board of Directors of WHEN, or Women’s Healthcare Executive Network of South Florida. She's been featured on awarenow, OwlGuru, and Ticker News.
Margarita's experience includes overlooking the medical billing revenue cycle, piloting a pediatric nonprofit rehab, managing contractual efforts for the largest specialty Managed Services Organization in the country, designing emergency management operations, and teaching 12,000 therapists, and more. She has also interviewed NYT best-selling authors, links to the interviews and soundbites are available below. The work gave her a profound insight into what clinicians want and need to do the work they love and how it impacts patients. The team consists of healthcare professionals who completed their higher education in the USA, including Arianna Silcot-Lo, a diligent healthcare professional. When not working on projects for MK Medical Solutions, she is developing and designing a healthcare infrastructure for the Ministry of Health Monserrat and specializes in brand management. Arianna speaks Chinese, Korean, and Spanish and serves as President of WHEN.
My interview with Dr. Bessel van der Kolk on Therapist Book Club had thousands of live streamers on Facebook. We discussed his NYT bestseller, The Body Keeps The Score, his views on mental health, changes to US health policy, and more.
I interviewed Deb Dana, LCSW on Therapist Book Club. It has since had thousands of views. We discussed her best-selling work The Polyvagal Theory in Therapy, updating the DSM5, making the most of teletherapy, and more.
I interviewed Lori Gottlieb, MFT on Therapist Toolbox. We discussed her NYT bestselling author of Maybe You Should Talk To Someone, columns, podcast, what the media has gotten wrong about mental health and therapy and much more.
Sabrina Runback and I chat about Bridging the Gap Between Mental and Physical Health for Your Patients. We cover seeing the patient as a consumer, improving access to mental health, impact of COVID on telehealth and portability.
Pete Lonton, a podcaster, TEDx speaker, author, property portfolio builder, and coach. We spoke about navigating the US health system, the intricacies of practice administration, the importance of mental health, and my own journey in mental wellness.
Austin Miller interviews successful CEOs, business owners, and other amazing leaders with 6 questions in 8 minutes. We chatted about healthcare in the US, the importance of WHY in launching a private practice, and the importance of Winston Churchill's philosophy on Improving US healthcare.
Gordon Brewer, MEd, LMFT, is a successful podcaster, therapist, and thriving business owner of The Practice Of Therapy which helps therapists, counselors, and other mental health clinicians start, build and grow in their private practices.
We chatted about about expanding your niche beyond state lines and why now is the time for mental health professionals to become available to more clients! Plus, we covered the scoop on navigating regulatory compliance, licensing regulations, and the importance of niche branding to reach underserved and underrepresented communities.
Lastly, we chat about how Covid and 2020 had a massive impact on getting telehealth to become universally accepted and finally lowering the stigma around mental health.
Annie M. Henderson is a Certified Professional Life Coach, a part of the LGBTQ+ community and host of the Coming Out Loud And Supported Podcast. Share her podcast If you know anyone that is needing support as they are going through their journey, please share because Annie honestly believes "by doing so, we can save lives."
We chatted about President Biden's Executive Order on Preventing and Combatting Discrimination on the Basis of Gender Identity or Sexual Orientation, Medicaid Expansion, Medicaid coverage of HIV/AIDS, how to avoid surprise medical bills, mental health and how all of these topics impact the LGBTQ community.
Provide clarity in changing healthcare by simplifying and humanizing health policy.
We help healthcare professionals design a modern healthcare experience that eliminates administrative burnout, decreases cost, and creates a health system that works better for everyone!
Radical Transparency – Because without it, we’re not fulfilling our mission.
Clarity – Because our health system deserves to be better.
Success – Because when you succeed, we improve healthcare delivery together.